REQUIREMENTS

• Previous customer service experience.
• Professional appearance and telephone manner.
• Ability to work on your own initiative.
• Ability to multi-task and stay organised.
• Excellent written and verbal communication skills.

• General management of the reception area including greeting customers, answering queries, ordering office supplies, updating post book, diverting incoming calls.
• Type up letters, quotations, emails as required for Dealer Principal and General Manager.
• Log Trade-ins and Used Car sales, process change of ownership, log car paperwork, register cars for customers and log their details, deal with parking fines.
• Keep Fuel Payments log and Petty Cash log, tax contract hire & Hertz cars as required, maintain calendarized record of all tax renewals for company demonstrators to ensure timely renewal, apply for duplicate paperwork at VRO.

Advertising

• Update and print Used Car Lists, window sheets & photos daily, update Car Zone & websites with stock changes, input price changes & additions on Kerridge.
• Create advertisements and promotional documentation for the dealership, input ads into daily and weekly papers, send all proof and advertisements to media formats for quotation.
• Give accounts payable order numbers for advertisements, pass on invoices on a weekly basis, post advertising invoices at month end for Accounts Department, keep copies of all ads for quarter and compile listing of same.