REQUIREMENTS

Previous experience in a similar role is an advantage
Excellent communication and customer service skills
The ability to multitask and work off own initiative
A self-starter who is highly motivated
A professional manner and appearance

• Manage Reception Area
• Greet customers and deal with their queries
• Deal with incoming calls - log sales calls, take phone messages
• Type up letters, quotations, emails as required for Dealer Principal and General Manager.
• Look after outgoing post - keep post book updated daily
• Log Trade-ins and Used Car Sales
• Process Change of Ownership and RF105’s
• Used Car Warranty paperwork
• Register cars for customers and log details
• Keep Fuel Payments log and Petty Cash log
• Maintain calendarized record of all tax renewals for Company Demonstrators to ensure timely renewal.
• Apply for duplicate paperwork at VRO.
• Do up weekly ‘Thank you’ letters for New & Used Vehicles.
• Complete ’New & Used Vehicle’ customer sheet and make calls