Receptionist at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

21631.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Visitor Management Systems, Prioritisation, Personal Presentation, Rapport Building, Event Creation, Community Engagement, Supplier Database Management

Industry

Food and Beverage Services

Description

Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers. Job Description Do you have a passion for delivering impeccable service? Do you effortlessly create rapport with your guests and colleagues? Do you aspire to be brilliant in everything you do? If so, we have fantastic opportunity to join a team of amazing ground floor Receptionists, based at an iconic multi-occupied building in London Bridge! Our team of skilled receptionists provide an exceptionally high level of customer service to all visitors during the meet and greet, while ensuring the communication with the internal floor reception teams and other facilities service providers is effective to guarantee a smooth customer journey. The successful candidate will join the team as a part time receptionist. Alongside their reception duties, they will be tasked with being the person who creates the wonderful community feel within this iconic building. They will create and manage events for the tenants, to encourage engagement and arrange pop-ups that will connect the building to the surrounding community. We are looking for a candidate who stands out from the crowd with the very best skills in customer service, to help maintain our 5* standards when interacting with the public. Excellent personal presentation with a genuine smile goes a long way in customer service, so we will be expecting someone who enjoys engaging in conversation and easily develops rapport with others. Working Hours: 24 hours per week, shifts between 07.30-17.30, Tuesday-Thursday. Salary: £21,631 Qualifications The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances. High end customer service experience is essential, preferably within a hotel or corporate environment dealing with VIP’s and high net worth individuals. Experience in managing a supplier database is desirable. Additional Information What's in it for you? Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. Our Training Academy provides excellent training and development opportunities for our people. Employment Type: Permanent Hours Per Week: 24.00 Salary: Up to £21,600

Responsibilities

The receptionist will provide an exceptionally high level of customer service during meet and greets while ensuring effective communication with internal teams and service providers for a smooth customer journey. Additionally, they will be responsible for creating a community feel by managing events and arranging pop-ups to encourage tenant engagement and connect the building to the surrounding community.