As a non-profit organization, tending to the needs of others is our top priority. The receptionist is the first person that all clients encounter when entering the doors of Catholic Charities. They are responsible for all front office tasks which requires excellent customer service, good judgement, and great interpersonal skills.

Essential Duties and Responsibilities:

• Provides clerical support to the St. Francis Center Building Coordinator.
• Assist with multi-line phone system.
• Assist with client calls.
• Opening and closing offices.
• Receiving and tracking donations.
• Prepares labels and envelopes for mailings
• Processes and delivers all inter-department and US Mail
• Assist with phot copying or duplicating materials as needed
• Assist with special projects as needed for other St. Francis departments
• Provide backup coverage for Building Coordinator
• Accompanies clients/visitors to the appropriate office
• Keeps order in the waiting room
• Assists with keeping cleaning supply and vending machine inventories.
• Participates on a CQI (Continuous Quality Improvement) team.

QUALIFICATIONS:

• High School Diploma or GED equivalent
• Two years of clerical experience
• Bilingual in Spanish or Creole a plus
• Proficient in Microsoft Office programs (MS Word, Excel, Access, Outlook, etc.)
• Excellent and professional telephone manner, interpersonal skills, confidentiality
• Ability to work effectively with Diocesan employees, department heads, representatives of other agencies and the public.
• Ability to exercise good judgment, exercise discretion and maintain confidentiality.
• Strong organizational skills
• Capable of multitasking
• Ability to work independently
• Ability to use office equipment (fax, computer, copier etc.)
• Catholic Charities employees will be provided with the training to develop an understanding of and sensitivity to cultural differences. This sensitivity includes but is not limited to specific cultural and ethnic groups, religious differences, various socio-economic groups, and those living alternative lifestyles.
• Support of Catholic Church teachingsFlorida Driver’s License with excellent driving record

PHYSICAL REQUIREMENTS:

• Willingness to respond to emergency situations without notice
• Occasional light lifting and carrying of under 15 pounds
• Occasional moderate carrying and lifting of 15 - 44 pounds
• Frequent use both hands and fingers (i.e., typing)
• Frequent extended periods of sitting
• Occasional periods of standing, kneeling, and climbing
• Occasional ability of minimal hearing (i.e., driving) and routine hearing (i.e., listening to others in conversation)

Essential Duties and Responsibilities:

• Provides clerical support to the St. Francis Center Building Coordinator.
• Assist with multi-line phone system.
• Assist with client calls.
• Opening and closing offices.
• Receiving and tracking donations.
• Prepares labels and envelopes for mailings
• Processes and delivers all inter-department and US Mail
• Assist with phot copying or duplicating materials as needed
• Assist with special projects as needed for other St. Francis departments
• Provide backup coverage for Building Coordinator
• Accompanies clients/visitors to the appropriate office
• Keeps order in the waiting room
• Assists with keeping cleaning supply and vending machine inventories.
• Participates on a CQI (Continuous Quality Improvement) team