ABOUT US:

The Blue Haven Collection is a renowned boutique hospitality group known for its unique properties, exceptional service, and attention to detail. We strive to create unforgettable experiences for our guests, blending modern elegance with historic charm.

POSITION SUMMARY:

We are seeking an experienced, customer-focused Hotel Receptionist to work in the Blue Haven Hotel, Kinsale. The ideal candidate will play a crucial role in helping with the daily operations of our reception area, ensuring a smooth, efficient, and welcoming experience for all guests.

REQUIREMENTS:

• Proven experience in a similar role within the hospitality industry.
• Excellent interpersonal, and communication skills.
• Strong organizational skills with a keen attention to detail.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of reservation and property management systems is a plus.
  Job Types: Full-time, Permanent

Benefits:

• Employee assistance program
• Employee discount
• Food allowance
• Sick pay

Schedule:

• Weekend availability

Ability to commute/relocate:

• Kinsale, CO. Cork: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel Reception: 2 years (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In perso

• Ensure exceptional service and a seamless check-in/check-out experience.
• Maintain and follow reception processes and procedures, optimizing workflow and guest experience.
• Ensure high standards of service, professionalism, and hospitality.
• Coordinate with other departments to ensure smooth communication and operations.
• Handle guest inquiries, special requests, and any complaints or issues, striving for swift and satisfactory resolution.
• Maintain up-to-date knowledge of all hotel services, amenities, and local offerings to assist guests effectively.
• Ensure that all guest interactions reflect the brand values and high standards of the Blue Haven Collection.