JOB SUMMARY:

The Receptionist answers telephone calls, greets visitors, handles incoming and outgoing mail and courier envelopes, performs general office duties, and provides clerical and administrative support.

EXPERIENCE:

• One (1) year experience as a receptionist
• Three (3) months training on the job

SKILLS:

• Fluently bilingual
• Excellent communication skills
• Good interpersonal skills
• Tact, diplomacy
• Able to work well under pressure
• Good memory

• Answer, screen and forward incoming phone calls as per established procedures.
• Greet and welcome visitors and customer who present themselves at the reception desk. Redirect to the appropriate party.
• Provide basic and accurate information in-person and via phone/email.
• Ensure reception area is tidy and presentable.
• Receive, sort and distribute daily mail and deliveries.
• Prepare envelopes and packages for mailing or arrange for pickup by courier.
• Provide excellent customer service.
• Provide administrative and clerical support to various internal departments as required.
• Other duties as required of the position.