EXPERIENCE AND SKILLSET

• At least 1 years experience in a similar environment/ receptionist role
• Competent PC skills, including MS Word, excel, outlook and powerpoint
• Experience in typing with a high level of accuracy
• Ability to work well under pressure
• Ability to adopt a flexible working approach
• Ability to prioritise workloads
• Possess excellent organisational skills
• Ability to follow policies and procedures and to ensure their implementation and compliance with them
• Ability to facilitate team working for the benefit of patients and staff
• Ability to communicate effectively orally and in writing
• Willingness to receive supervision and personal appraisal
• Willingness to undertake training in accordance with assessed needs
• Willingness to adhere to anti-discrimination, health and safety and other statutory policies

ABOUT US

Bramley Health is a leading provider of specialist health and social care services in South London and the South East. We focus on supporting individuals with complex needs to live fulfilling lives through outcome-focused care pathways.
We are committed to providing a fulfilling working environment that encourages personal and professional development. Employees at Bramley Health are expected to demonstrate and deliver the highest standards of care, treatment, intervention, and education. We strive to support this by fostering a culture of transparency, evidence-based practice, and continuous improvement.

KEY RESPONSIBILITIES OF OUR RECEPTIONISTS INCLUDE

• To effectively manage the secure reception entrance to the hospital
• Greet visitors and callers in a polite and professional manner and always represent the company in a positive light
• To facilitate the administration of day-to-day security requirements, i.e. signing out keys and alarms and auditing of same, testing alarms and pagers etc
• To carry out reception administrative tasks, e.g., post, photocopying, laminating etc
• To operate the company’s central switchboard effectively and ensure a prompt response to incoming calls, taking accurate messages when required
• To always keep the reception area in a presentable fashion
• To effectively manage or complete job functions and tasks which are specifically delegated to you by the operations manager