Receptionist, Business Support, Administrative Services at JLL

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Administration, Microsoft Software Familiarity, Writing Skills, Communication Skills, Analytical Skills, Interpersonal Skills, Initiative, Innovative Mindset, Customer Service, Facilities Management, Visitor Management, Inventory Management, Helpdesk Operations, Documentation, Team Collaboration, Problem Solving

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assist the Overall Facilities Management Team in the delivery of services to operate and maintain the property, premises, workplace including any designated technical, administration and supporting Soft services delivery as follows: (Front Desk & Reception operations, Helpdesk Work order Response & Resolution, Visitor management, Office supplies inventory & management, Room booking management, Locker inventory & mgmt, Key inventory & mgmt, Asset inventory & mgmt, Housekeeping services, Mailroom services, & management, Cafeteria mgmt and Vendor escorting & PTW processing. Provide direct administrative support in accordance with company policies, procedures and processes; assist in developing Playbook/Site Field Manual to all pre-defined Soft Services Develop an understanding of and good working relationships with key representatives of the client and key suppliers/service providers with whom he/she operates in support of the site. Account c0o-champion for JLL Corrigo and Other JLL platforms Act as the first point of Contact of all Front Desk, Mails/Courier, Reception, Visitor, Facilities and non-Facilities request via calls and/or email. Act as FINAL gatekeeper for all Work order requisition status (Closed/Open) through data and voice support Technology platform Central support for all Facilities related shared folders and audit documentation. Assist site Facilities technician and/or Site Lead in coordinating non-technical outsourced service partners. Ensure that current inventory files (Soft and Hard copies) are maintained to provide necessary supplies and services. Ensure Audit-ready documentation and filing. Responsible for administration activities including support on validating document related to vendors. If appropriate, liaise closely with the client on site representatives to address problems and/or enhance working environment performance. Maintain and responsible in updating & tracking of the following; a) Service Level agreement, b) Key Performance indicators, c) Lockers and key inventory register, d) Facilities Issues tracker, e) Facilities Minor project tracker, f) Technical & Non-Technical critical spares and consumables, g) Cafeteria and Vending machine performance trackers, h) Pantry inventory & supplies, i) BCP supplies, j) Client Visits supplies inventory, k) Weekly & Bi-Weekly IFM trackers, l) IFM Monthly report, m) JLL & Vendor POR & GRR) JLL & Vendor Accounts Payable/Receivable, o) LSS & CIWG trackers, p) Waste & Energy trackers, q) Site Walkthrough inspection proactive trackers, Refer to JLL My Performance Program for Front Desk/Helpdesk/ Receptionist Audit ready and Timely SLA & KPI target reports updating, reporting & submission. Timely incident & issues escalation to JLL immediate manager Excellent office administration skillset Excellent Microsoft software familiarity & hands on skillset Excellent writing skills and communication skills A team player and Good in analytical & comprehension skills Do have an excellent interpersonal skill with peers, client & client stakeholders. Demonstrated initiative and innovative mindset. Preferably a resident of Taguig, Makati, Mandaluyong, Pasig & Pasay. Maximum an hour travel from & to Client site [McKinley Taguig City] At least 2 years in direct IFM Soft Services experience or Hospitality Front desk experience or Head Office/Headquarters Office set-up At least 4 years total work experience in or combined industries such us; Business Head Office Administration, Front of The House (FoH) Hotel administration and Residential & Commercial Property management, Logistics office administration and Integrated Facility management industry Location: On-site –Taguig, Philippines If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

Assist the Overall Facilities Management Team in delivering services to operate and maintain the property, including front desk operations, visitor management, and inventory management. Provide direct administrative support and maintain audit-ready documentation while ensuring effective communication with clients and service providers.