Receptionist at Butler Machinery Company

Aberdeen, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-line phone systems, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Customer service, Administrative support, Data entry, Cash handling, Inventory management, Communication skills, Organization, Attention to detail, Filing, Mail distribution, Onboarding coordination

Industry

Machinery Manufacturing

Description

Do you enjoy creating a welcoming first impression and supporting a team in a fast-paced environment? Are you energized by helping customers and handling a variety of administrative and financial tasks? If so, consider joining Butler Machinery Company, a growing, family‑owned organization where teamwork and customer service come first. This position serves as the first point of contact for customers, visitors, and callers while providing administrative and customer service support across multiple departments. You’ll play a key role in daily office operations, ensuring a positive experience for both customers and teammates. Responsibilities: * Answer and route incoming phone calls using a multi‑line phone system. * Greet on-site visitors, respond to general inquiries, and direct customers to appropriate team members. * Order and manage novelty items for the store, including receipting, charging, displays, and inventory checks. * Receive, sort, and distribute mail and packages. * Create, scan, and file paperwork for various departments (sales, service, parts, etc.). * Prepare daily and/or weekly cash and check deposits. * Deposit checks electronically and transport cash deposits to the bank as needed. * Enter customer payments into the system and determine account type (cash or charge). * Serve as the primary support partner for administrative and cross‑functional needs, including onboarding coordination, company events, invoice coding, and ordering office supplies. * Support company events, including United Way campaigns, customer appreciation events, company picnic, holiday celebrations, and other team activities. * Work on special projects and tasks for multiple departments as needed. * Works within and promotes the vision, mission, and values of BMC. * Performs other duties as assigned. Qualifications: * Minimum of 1 year of relevant experience, training, and/or education * Previous experience handling multi-line phone systems * Experience with Microsoft Excel, Word, and PowerPoint * Strong attention to detail with the ability to manage multiple tasks * Excellent verbal and written communication skills * Strong customer service skills * Highly organized and dependable As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: * 10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution * Health Insurance – 3 plan options * Health Savings Account – Employer contribution up to $1,300/year * Dependent Care Flex Spending Account * Dental Insurance – 2 plan options * Vision Insurance * Basic Life/AD&D and Supplemental Life Insurance * Employer-paid Short-Term Disability Coverage – 60% of base pay/salary * Long-Term Disability Coverage * Maternity / Paternity Benefits * Holidays * Paid Time Off (PTO) * 401(K) Plan * Employee Assistance Program (EAP) – including Health Coaching * SmartDollar – employer-paid financial planning program * Legal Shield/ID Shield products * Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization EOE/Vet/Disability #LI-Onsite

Responsibilities

The receptionist serves as the primary point of contact for customers and visitors while providing administrative support across multiple departments. Responsibilities include managing phone systems, handling mail, processing financial deposits, and assisting with office operations and company events.