COMPANY PROFILE

Capital Switchgear manufactures low voltage switchgear for mission-critical projects. With over 50 years of expertise in switchgear design, manufacture, and installation, at Capital we pride ourselves on high-quality, reliable products and a professional personal service tailored to each project. We are committed to supporting, developing, and empowering our employees throughout their career journey with us.

QUALIFICATIONS AND REQUIREMENTS

• Previous experience in similar role would be beneficial but is not a necessity.
• Proficient in standard Microsoft applications, and with SAP or a similar ERP system.
• A natural communicator with excellent written and spoken English.
• The ability to be both professional and friendly in all your dealings with people.
• Excellent attention to detail and organisational skills are essential.
• Strong work ethic, and able to prioritise to meet deadlines.
• Committed and resilient, showing integrity and drive in everything you do.
• Experience of working in a manufacturing environment is preferred but not necessary.
• Eligible to work in Ireland (with current valid work permit if needed).

ROLE SUMMARY

We are seeking a friendly, professional and organised Receptionist to join our team. You will be the first point of contact for visitors and callers, creating a welcoming and competent front-office environment. You will also provide general administrative support to our teams, ensuring the smooth day-to-day running of the business. This is an ideal role for someone who is efficient and approachable with a decent level of common sense. We will soon be moving to our new premises, so it’s a great time to join and make this role your own.

ROLES AND RESPONSIBILITIES

• Greet and welcome colleagues and visitors in a professional and friendly manner.
• Answer and re-direct incoming phone calls promptly and efficiently.
• Manage the reception area to ensure it remains tidy and presentable.
• Support the Production team with administration and printing requirements for pre-production and post-production packs.
• Work closely with Production and Stores to organise couriers, schedule client deliveries, prepare shipping documents and update internal systems in line with process.
• Efficiently handle incoming and outgoing post, and incoming courier deliveries.
• Maintain the Sales Inbox, sharing customer queries with colleagues as appropriate, and responding to customers in a timely manner.
• Coordinate meeting room bookings, preparing rooms before and after meetings.
• Organise any catering requirements that arise, including client visits, interviews, internal events and monthly staff lunches.
• Oversee stationary for the company, ensuring that stock is kept tidy, and re-ordering to meet requirements whilst avoiding over-stocking.
• Assist with administrative tasks as requested, including data entry, filing, and document management.
• Maintain general office supplies and assist with ordering stock when necessary.
• Adhere to standard internal procedures and accurately complete all documentation.
• Provide regular updates to your manager, highlighting issues, risks or delays immediately.
• Maintain a safe and tidy work environment, and ensure that strict Health & Safety and environmental guidelines are adhered to at all times.
• Deliver your work in a manner that is in line with our company values of Precision, Integrity, Commitment & Perseverance, Relationships and Ambition.
• Proactively identify issues and actively participate in continuous improvement initiatives.
• Maintain excellent timekeeping and attendance.
• Take part in all assigned training to enhance your skills.
• Build strong working relationships with colleagues, working well as a cohesive team.
• Deliver duties in a professional manner, with confidentiality and discretion.
• Support colleagues on other teams when requested.