• Part-time, 4 days per week on a two-week shift rotation.
• Working every other weekend.
• 9-5pm.
• £14 per hour.

CUSTOMER EXPERIENCE

• Greeting and welcoming owners, visitors and contractors to the parks.
• General administrative tasks for the parks.
• Managing aged debt.
• Reporting and tracking warranty issues for new homes.
• Obtaining owner documentation to evidence that they are meeting the requirements of the license agreements e.g., proof of residence, proof of insurance.
• Updating management software.
• Actioning and communicating to the grounds team, customer requests such as gas bottles, electricity readings, van washes, pitch tidys.
• Collating and sharing owner feedback.
• Ensuring that the reception area is an inviting place to welcome customers into and that it is in keeping with the 5-star standards of the park

DESIRABLE SKILLS, ATTRIBUTES & EXPERIENCE

• Flexibility in their working pattern, to cover holidays etc. of colleagues and to provide support during busy periods.
• Must have the confidence to handle challenging situations and complaints.
• Ability to work independently in this fast paced and dynamic role.
• Reliable.
• Enthusiastic.
• Committed to seeing tasks through to completion.
• Professional and engaging.
  Job Types: Part-time, Permanent
  Pay: £14.00 per hour

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: In perso