Receptionist at CARTER BURDEN NETWORK INC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

18.09

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual English/Spanish, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Teams, Office Administration, Data Entry, Organization, Communication, Clerical Support

Industry

Non-profit Organizations

Description

Make a meaningful impact this fall. Carter Burden Network (CBN) is seeking a full‑time, bilingual (English/Spanish) Receptionist to join our Covello Older Adult Center as a leave replacement from mid‑August through early December 2026. This is a great opportunity for someone who enjoys connecting with people, thrives in a busy community setting, and wants to support older adults with dignity, warmth, and respect. ABOUT US Carter Burden Network promotes the well‑being of adults aged 60+ through services, advocacy, arts and culture, health and wellness, and volunteer programs. Our mission is rooted in compassion, community, and the belief that older adults deserve to live safely, independently, and with dignity. We are partially funded by NYC Aging. Learn more at www.carterburdennetwork.org [http://www.carterburdennetwork.org]. WHAT YOU’LL DO As one of the two welcoming faces of the Covello Older Adult Center, you’ll help keep daily operations running smoothly while creating a warm, supportive environment for participants, staff, and visitors. FRONT DESK & PARTICIPANT SUPPORT * Greet older adults, staff, and visitors with professionalism and warmth * Answer phones, respond to inquiries, and relay messages * Keep the lobby organized, welcoming, and safe * Scan participants for congregate breakfast and lunch * Assist older adults using the wheelchair lift or stairs when needed ADMINISTRATIVE & CLERICAL SUPPORT * Prepare monthly statistics, flyers, and program materials * Create and count breakfast and lunch tickets * Update daily activity boards * Support staff with photocopying, filing, data entry, and general office tasks * Assist with overflow tasks such as VIVE unit entry, digital signage updates, and basic research COMMUNICATION & COORDINATION * Provide accurate information about programs and activities * Coordinate with program staff to share updates and announcements * Operate the intercom system as needed * Ensure bulletin boards and communication tools stay current WHAT YOU BRING * Bilingual fluency in English and Spanish (required) * Strong communication and customer service skills * Comfort working in a lively, people‑centered environment * Basic proficiency with Microsoft Office (Word, Excel, Teams) * Strong organization, attention to detail, and reliability * A genuine interest in serving older adults Preferred: Experience in customer service, office administration, or community‑based work. SCHEDULE & WORK ENVIRONMENT * Full‑time, 35 hours/week (non‑exempt) * One‑hour unpaid lunch break * Must be flexible to provide coverage when needed * Occasional evening or weekend hours with advance notice * Work takes place in a busy lobby within a four‑story center (elevator and stairs available) * Ability to remain seated for long periods and occasionally lift 10–15 lbs COMPENSATION & BENEFITS * Hourly rate: $16.88–$18.09, based on experience and internal equity * Generous benefits package, including: * Multiple health and dental plan options (some 100% employer‑paid) * 3 weeks paid vacation, 4 personal days, 10 sick days (first year) * Paid holidays * 403(b) retirement plan with 3% employee contribution and potential employer match after 1 year HOW TO APPLY Submit a single PDF addressed to Mara Carrasco, Program Director, including: * Your resume * A brief note indicating your interest in the leave replacement role Qualified applicants will be contacted by a member of our search committee. Finalists will be asked to provide three professional references (including one former supervisor) and complete a pre‑hire background screening.

Responsibilities

Manage the front desk by greeting visitors, answering phones, and providing administrative support for daily operations. Coordinate program materials and assist older adults to ensure a warm and supportive environment.