We are currently recruiting for a Receptionist to join our dynamic Front Office team. The ideal candidate will ensure consistent delivery of the highest standards of service and promote a professional and positive image of the Hotel and its operation to all Hotel guests. Ensure that the highest standard of service and the best possible guest experience is maintained. Be responsible for establishing and maintaining a professional relationship with hotel guests and patrons. This is a part- time position which will involve 3- 5 days per week and must be available to work both weekends & weekdays.
Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.

SKILLS NEEDED

Hospitality, Operating Till Skills, Exceptional Customer Service Skills, Reception skills

COMPANY CULTURE

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

COMPANY BENEFITS

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

THE RESPONSIBILITIES INCLUDE:

• Dealing with all check-in/out in a professional, efficient and courteous manner and ensuring that guests are helped with any information they may require during their stay.
• Answering all phone calls in a polite and timely manner and assisting all callers.
• Ensuring all daily reports are completed before the appointed time.
• Liaise with all departments as and when requested
• Inputting reservations from 3rd party websites and telephone bookings
• Being familiar with all of the day to day business activities including arrivals, departures, and meeting room bookings.
• Ensuring all cash, billing, and float procedures are adhered to at all times.