JOB DESCRIPTION

We are looking for several enthusiastic individuals with experience in retail industry to join our store on a permanent basis. Successful candidate will be someone who is passionate about retail and customer service, previous experience is preferable but not essential.
Position: Receptionist (Chinese Speaking)
Location: Chinatown (W1D 5QG)
Contract: Full time, Permanent
No. of vacancies: 1
Salary: £11.75/hr
Benefits: 28 days holiday (including Bank Holidays), staff discount, pension scheme, staff parking

ESSENTIAL SKILLS & REQUIREMENTS:

• Strong communication, task management, and customer service skills
• Excellent telephone skills
• Well organised with excellent attention to details
• Fluent in written and spoken Chinese, Mandarin and/or Cantonese, are essential
• Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook)
• Previous experience in a retail / reception environment will be an advantage
  Job Type: Permanent
  Pay: From £11.75 per hour

Schedule:

• Day shift

Work Location: In perso

• Handle customers’ enquiries from email, phone or face-to-face
• Take and process customers’ orders
• Take payments using EPOS and card machine
• Manage the delivery book-in diary
• Arrange staff to pick orders
• Handle the account invoice
• Print product labels when requested
• Keep up to date with product knowledge and information
• Provide administration support to the Store Manager
• Support other departments when needed or when requested by Store management team