Receptionist (Chinese Speaking) at Loon Fung Ltd
London W1D 5QG, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

18 Apr, 25

Salary

11.75

Posted On

18 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Task Management, Cantonese, Outlook, Computer Skills, Chinese, Customer Service Skills, Mandarin, Excel

Industry

Outsourcing/Offshoring

Description

JOB DESCRIPTION

We are looking for several enthusiastic individuals with experience in retail industry to join our store on a permanent basis. Successful candidate will be someone who is passionate about retail and customer service, previous experience is preferable but not essential.
Position: Receptionist (Chinese Speaking)
Location: Chinatown (W1D 5QG)
Contract: Full time, Permanent
No. of vacancies: 1
Salary: £11.75/hr
Benefits: 28 days holiday (including Bank Holidays), staff discount, pension scheme, staff parking

ESSENTIAL SKILLS & REQUIREMENTS:

  • Strong communication, task management, and customer service skills
  • Excellent telephone skills
  • Well organised with excellent attention to details
  • Fluent in written and spoken Chinese, Mandarin and/or Cantonese, are essential
  • Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook)
  • Previous experience in a retail / reception environment will be an advantage
    Job Type: Permanent
    Pay: From £11.75 per hour

Schedule:

  • Day shift

Work Location: In perso

Responsibilities
  • Handle customers’ enquiries from email, phone or face-to-face
  • Take and process customers’ orders
  • Take payments using EPOS and card machine
  • Manage the delivery book-in diary
  • Arrange staff to pick orders
  • Handle the account invoice
  • Print product labels when requested
  • Keep up to date with product knowledge and information
  • Provide administration support to the Store Manager
  • Support other departments when needed or when requested by Store management team
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