POSITION SUMMARY

Industry: Wholesale & Retail Trade
Job category: Reception and Switchboard
Location: Kwazulu Natal
Contract: Permanent
EE position: No

JOB DESCRIPTION

Receive all visitors in a friendly and professional manner and promptly notify the relevant person. Answer the telephone in a professional manner and transfer calls correctly.

QUALIFICATIONS AND EXPERIENCE:

• Matric
• Customer Service experience and administration
• A telephonist certificate

SKILLS, ABILITIES AND JOB RELATED KNOWLEDGE:

• MS Office
• Knowledge of the telephone system
• Excellent customer relations and people skills
• Ability to plan, organise and control own work effort Ability to work under pressure
• Good communication skills
• Well-groomed and presentable
• Good Timekeeping Skills
• Attention to Detail

Please refer the Job description for details