We are seeking a friendly and organized Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing a warm welcome, assisting with inquiries, and ensuring the smooth running of the reception area. The ideal candidate will have excellent communication skills, a positive attitude, and a professional demeanour.

QUALIFICATIONS:

· Languages: Fluent English (writing and speaking skills), Italian (speaking skills desirable but not essential)

· Education: High school diploma or equivalent

• Experience: Previous experience as a receptionist, front office representative, or in a similar role is preferred.
• Computer Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, copiers, phone systems).
• Communication Skills: Strong verbal and written communication skills.
• Organizational Skills: Excellent time management skills with the ability to multitask and prioritize tasks.
• Professionalism: A friendly, approachable personality with a professional appearance.

• Front Desk Management: Greet clients, visitors, and staff with a welcoming and professional attitude. Manage the reception area to ensure it is clean and presentable at all times.
• Telephone and Email Management: Answer, screen, and forward incoming phone calls. Respond to or forward emails and messages to the appropriate staff.
• Visitor Coordination: Register visitors upon arrival, issue visitor badges, and notify staff of visitor arrivals. Maintain a visitor log.
• Appointments and Scheduling: Manage meeting room bookings and appointments. Coordinate with internal departments to schedule and confirm appointments.
• Administrative Support: Assist with administrative tasks such as filing, photocopying, scanning, and data entry. Support various departments with ad-hoc tasks as needed.
• Mail and Deliveries: Receive and sort daily mail, deliveries, and courier shipments. Distribute incoming correspondence and manage outgoing mail.
• Customer Service: Address basic inquiries and direct more complex queries to the appropriate department. Ensure customer satisfaction by providing a high standard of service.