Receptionist at Coeur D'Alene Health and Rehabilitation of Cascadia
Coeur d'Alene, Idaho, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Multitasking, High Call Volume, Effective Communication, Organizational Skills, Microsoft Office

Industry

Hospitals and Health Care

Description
Description The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee. Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state’s specific background check requirements prior to contact with patients/residents. Essential Functions Answers all incoming phone calls to the facility and transfers the calls to the correct person. Greets all staff, residents, and guests in a courteous manner. Directs guests and family members to resident’s rooms. Assists vendors with questions and/or directs them to the correct person. Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team. Serves as a general resource for information for all facility employees, residents and guests. Ensures punctuality and regular attendance for assigned shifts. Other Functions Performs other duties as assigned. Knowledge/Skills/Abilities Exceptional customer service skills. Ability to proficiently multitask. Ability to handle high call volume. Effective communication skills, combines with friendliness and high energy. Strong organizational skills. Proficiency in Microsoft Office products: Word and Excel. Requirements Education High school diploma or equivalent required. Licenses/Certification None required. Experience Six months experience in a long-term care environment preferred.
Responsibilities
The Receptionist greets employees and guests, answers incoming calls, and directs them to the appropriate personnel. They also assist vendors and serve as a resource for information within the facility.
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