ABOUT US:

Premier Support Services is a leading provider of high-quality support services to businesses across various sectors. We are committed to delivering exceptional customer service and creating a positive and professional working environment.

REQUIRED SKILLS & EXPERIENCE:

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a proactive and helpful attitude.
• Excellent phone etiquette and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Professional and presentable demeanor.
• Previous experience in a reception or customer service role (preferred).

ABOUT THE ROLE:

We are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist Concierge. In this role, you will be the first point of contact for visitors and clients, providing a warm welcome and ensuring a positive first impression.

KEY RESPONSIBILITIES:

• Reception Duties:
• Greet and welcome visitors professionally and courteously.
• Answer and direct phone calls, taking messages as needed.
• Manage visitor registration and sign-in procedures.
• Maintain a clean and organized reception area.
• Coordinate meeting room bookings and ensure smooth meeting operations.
• Manage office supplies and stationery.
• Concierge Services:
• Provide assistance with travel arrangements (e.g., booking flights, hotels, taxis ).
• Assist with local area information and recommendations.
• Manage incoming and outgoing mail and packages.
• Provide support with office maintenance and repairs.
• Assist with event planning and coordination (if applicable).
• Customer Service:
• Build and maintain strong relationships with clients and colleagues.
• Proactively identify and resolve customer inquiries and issues.
• Ensure excellent customer service at all times.
• working directly with the site Manager.