Warmly greeting guests upon check-in and check-out, ensuring our standards are met at all times.
Preparing reports such as credit check and departures.
Issuing refunds, invoices and guest gift cards.
Answering guest phone calls and collaborating with other departments to fulfil guest requests.
To be a successful Receptionist candidate, you will have previous experience working in a high-end luxury environment in a customer/guest facing role. You will be an excellent communicator, with a proactive approach and an eye for detail.