Receptionist (Consulting Clinics), Karimabad Hospital at Aga Khan University

Karachi, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Communication, Public Relations, Interpersonal Skills, Problem Solving, Troubleshooting, Appointment Booking, Record Keeping, Shift Work

Industry

Hospitals and Health Care

Description

Receptionist Entity: Aga Khan Hospital, Karimabad Location: Karachi Introduction: The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment. Job Role / Responsibilities: You will be responsible to: Facilitate the customers (i.e. patients and attendants) in the department; Book appointment over phone or in-person for procedures; Manage cash including the receipt of payments via debit/credit cards and cheques; Assist customer’s telephonic as well as walk in inquiries; Maintain all necessary record related to reception area; Train junior receptionists during their probation; Provide assistance to the supervisor in the quality audits; perform any other assignment given by the supervisor / department head. Eligibility Criteria / Requirements: You should have: A Bachelor’s degree; 1-2 years of related work experience preferred; Cash handling skills; Good communication skills (both in English and Urdu); Ability to perform multiple functions effectively under work pressure; Good public relations and interpersonal skills; Good problem solving and trouble shooting skills; Willingness for shift and double duties.

Responsibilities

The receptionist will be responsible for facilitating patients and attendants, booking appointments via phone or in-person, and managing cash transactions including card and cheque payments. They will also maintain reception records and assist the supervisor with quality audits.