Company:
102150879 Saskatchewan Ltd./DBA Crestview Chrysler Dodge Jeep Ram
If you’re a people person with a passion for creating great first impressions, we want to meet you!
The full time Receptionist is a crucial position responsible for providing a welcoming and efficient experience for visitors and callers. This role plays an essential part in maintaining a positive and organized front desk, managing incoming calls, and supporting various administrative tasks. The purpose of this position is to uphold high standards in customer service, ensure a smooth flow of communication, and contribute to the overall positive atmosphere of the company.

QUALIFICATIONS:

• Ability to read and comprehend instructions and information
• Must be able to clearly communicate messages both in person and over the phone in a timely manner with customers and fellow employees
• Maintain a professional appearance
• Basic computer skills and understanding of Microsoft Office applications
• Basic accounting knowledge and/or experience is an asset

• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold
• Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave
• Communicate messages to the appropriate parties in a timely manner
• Provide basic information to callers who have general questions
• Notify IT department of switchboard operational difficulties
• Update and distribute company telephone roster when necessary
• Prepare outgoing mail for delivery to the post office
• Type correspondence, forms, and other documents as assigned
• Greet showroom customers and determine the nature of their visit
• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a salesperson
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
• Maintain vehicle inventory files, gas cards, and demo files using appropriate computer programs and Microsoft files
• Miscellaneous duties as assigned