Receptionist at Cross Insurance

East Providence, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

23.0

Posted On

26 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Interpersonal Skills, Written Communication, Verbal Communication, Positive Attitude, Technical Knowledge, Computer Skills, Microsoft Suite, Multitasking, Team Player, Adaptability, Bilingual

Industry

Insurance

Description

The Cross Family of Agencies welcomes you. We need your talent and expertise. General Summary: Acts as the face of the agency, answering phones and welcoming all visitors to the agency. Oversees supply ordering, daily mailings, employee contact information, maintaining scanners & printers, machine service calls, conference room set-up and the point person for the phone system as well as miscellaneous back end supportive tasks that may be requested by management to assist individual departments. Specific Responsibilities: Receives visitors and callers, determines their needs, checks appointments, and directs visitors to the appropriate person or office with a high degree of accuracy. Maintains and acts as a point person for agency telephone system; sets up new office lines and manages all other phone information. Distributes daily faxes received via email to the appropriate parties Sorts delivered mail daily between departments, scans and attaches mail for Commercial lines, distributes personal lines mail to processing team Tracks all express mailings, maintains FedEx account Orders and prices all agency supplies including office needs, toner, and stationary. Log service calls on any malfunctioning office equipment, facilities issues Troubleshoot Postage machinery including replenishment of funds for postage Maintains agency lists – adding & removing Employees (e. g. company directory, Disaster Calling Tree, outlook contacts, etc.) Sets up & breaks down A/V equipment in the conference room for department meetings Orders business cards and desk plaques for new hires Assist with stamping mail at end of day as needed Receives payments from walk-in clients and delivers same to assigned account manager Qualifications: Excellent organizational, interpersonal, written and verbal communication skills. Positive attitude and willingness to learn new skills Positive cand0do attitude Bilingual (Spanish) helpful but not required Appropriate technical knowledge and computer skills. Comfortable with Microsoft Suite (Word & Excel, Outlook) -PowerPoint a bonus Capable of juggling multiple responsibilities while maintaining composure in a fast paced environment. A team player who is able to prioritize daily tasks, adapt to changes and anticipate needs. Compensation: The base hourly rate for this role is $21.00–$23.00 ]. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more. Family Owned From starting at the kitchen table of Woodrow Cross, to becoming one of the largest insurance providers in New England, we’ve grown rapidly over the past 65 years. We’ve still held on to our core values of integrity, hard work, and dedication, and are still privately held. Our offices inspire a culture of community by supporting causes they stand behind. From fundraising for local food banks, to volunteering at after school programs, we’re proud of the many ways our offices find to give back. Initiatives vary from branch to branch to better serve the individual communities they are located in.

Responsibilities

The receptionist acts as the face of the agency, managing phone calls and welcoming visitors. They also oversee supply ordering, mail distribution, and support various departments with administrative tasks.