JOB DESCRIPTION

• To perform customer service duty (mindset has to meet the realist challenges and demands of a Primary School setting).
• To answer phone calls, manage visitors, take messages, respond to enquiries and provide general useful information (in a very dynamic environment where calls are volumous).
• To be able to use school equipment such as photocopiers and scanners.
• To handle daily varied demands and queries from parents / pupils / vendors / staff etc.
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To escalate case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils vomit, soil their clothes, need sewing of buttons and zips on uniform, arrange snacks etc.

Experience:

• Clerical experience: 1 year (Preferred

• To assist in the counting & sorting / distribution of brochures or leaflets/items to the teachers and pupils.
• To assist in the School Breakfast coupons compilation if required.
• To maintain the forms cabinet under the receptionist in the office. All forms must be current and replenished constantly.
• To manage the delivery of supplies and equipment and contact the teacher in charge to collect the delivered items.
• To get the relevant staff who is appointed as the Goods Acceptance Officer to sign on the delivery order.
• To support any other general administrative duties as and when required.
  Job Type: Full-time
  Pay: $2,000.00 - $2,400.00 per month

Experience:

• Clerical experience: 1 year (Preferred)

Work Location: In perso