Receptionist/Customer contact officer at Viva Energy Australia

Brocklehurst, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Contact, Phone Skills, Customer Care, Communication, Attention To Detail, Computer Literacy, Reliability, Professionalism, Relationship Building

Industry

Oil and Gas

Description

Company Description Liberty Oil Australia have a proud history of truly independent fuel retail and distribution in Australia. We operate a regional network of fuel depots and distribute hundreds of millions of litres of fuel a year, making Liberty one of the largest wholesalers operating across Australia. The company strives to give the best service, the most reliable supply and the best deal for their customers. Given their history, they know the Australian fuel industry well. They’re long-term players who are proud of their flexibility, their agility and their ability to do whatever it takes to provide the most competitive and most reliable fuel supply to their customers across the country. Whilst Liberty Oil is owned by Viva Energy Australia, one of Australia’s leading energy companies, it remains at its core an independent wholesale subsidiary with the advantage of being able to obtain support from the broader Viva Energy network. Job Description We'd love to hear from enthusiastic & chatty people to join our team based in Dubbo in an ongoing casual basis. You will be getting in touch with customers and be based onsite. If you are fabulous on the phone, love talking to people and possess a good work ethic this role could be ideal. We are looking for someone who is local and can be open to work 5 days a week, 4 or 5 hours a day, mornings ideally but we can be flexible for the rights person. Help customers with orders and general enquiries Process new service orders and follow up on outstanding enquiries Keep accurate notes while delivering friendly, solution-focused support Qualifications The ideal person. Experience working with both outgoing and incoming calls. Comfortable building relationships and providing outstanding customer care A positive, approachable attitude Strong communication and customer service skills Good attention to detail and willingness to learn Basic computer literacy Reliability and professionalism Australian citizenship or permanent residency required Additional Information If this sounds like you and you want to work in a rewarding and safety focused role, apply today. Applications which include your current CV. We welcome applicants from diverse backgrounds, Aboriginal and Torres Strait Islander.

Responsibilities

The role involves interacting with customers by phone to assist with orders and general inquiries, as well as processing new service orders and following up on outstanding issues. The officer must maintain accurate notes while delivering friendly, solution-focused support.