Our company is looking for a Customer Service Associate who can assist clients with product issues and help to maintain a high customer retention level. The Customer Associate will be responsible for taking incoming calls from our company base and addressing customer product issues and concerns with the company. Candidate must be mature, honest and trustworthy with general office experience.

The responsibilities and duties;

• Shipping and Handling
• Providing estimates
• Receiving intake for retail store repairs
• Daily sales
• Handling cash
• Setting up and taking down
• invoicing
• daily accounting

Customer Service Associate skills;

• Strong sense of professionalism and discretion required
• Proficiency with MS Office
• Ability to work well in a team environment
• Police certificate is required
• 2+ years’ experience in a customer service role
• Able to work Monday-Friday 8:30 am - 5:00 pm and some Saturdays 10:00 am - 4:00 pm

Job Type: Full-time
Pay: $15.00-$16.00 per hour

Education:

• Secondary School (preferred)

Experience:

• Front desk: 2 years (required)
• Administrative: 1 year (required)

Location:

• Edmonton, AB T5J 2W4 (preferred)

Work Location: In perso

• Shipping and Handling
• Providing estimates
• Receiving intake for retail store repairs
• Daily sales
• Handling cash
• Setting up and taking down
• invoicing
• daily accountin