RECEPTIONIST

The receptionist is the first point of contact for the organization and will be responsible for ensuring all visitors to campus are greeted warmly, properly screened, and given appropriate assistance. The receptionist/administrative assistant will handle the flow of people through the facility and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner. In addition, the receptionist/administrative assistant will handle a variety of specialized job duties in the areas of communications, marketing, and development, among others.

General Responsibilities Include:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Respond to inquiries from students, parents/guardians, professional partners, and other key stakeholders
• Maintain security by following procedures and controlling access to the campus via the reception desk (monitor logbook, issue visitor passes)
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive, sort and coordinate daily mail and deliveries
• Perform other clerical receptionist duties such as general filing, photocopying, collating, faxing etc.
• Ensure reception area is tidy
• Be a friendly and knowledgeable presence on campus, getting to know students and others through positive daily interactions
• Follow school safety and emergency procedures
• Coordinate with School Safety Officers for security of front desk/building entry
• Serve as point person for emergency information coming from the schools
• Support school floor offices based on front office protocols
• Observe and report any potential safety related issues
• Other duties as assigned by direct supervisor

Specialized Responsibilities include:

• Update Events calendar (Facilitron) ; respond to inquiries regarding campus events and room reservations
• Perform data entry for Annual Fund and Capital Campaigns using donor management system(s)
• Maintain/update electronic message board(s)
• Provide administrative support on an as needed basis to the various CMO departments (i.e. Enrollment, External Relations, Development, and DV Institute)

Qualifications:

• Proven work experience in a front office handling receptionist and administrative assistant responsibilities
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize and work under pressure
• High school degree

Essential Job Functions:

• Use normal physical strength and endurance for standing, sitting, bending, stooping or walking.
• Ability to work at a desk for long periods of time.
• Lift 25 lbs. maximum or carry any object weighing over 15 lbs.
• Able to concentrate on a single task for up to two (2) hours at a time, while working on complex written material.
• Ability to read printed matter and computer screens.
• Ability to understand speech at normal levels.

*We prioritize assembling a staff that reflects our student diversity. Spanish-speaking a plus. EOE

General Responsibilities Include:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Respond to inquiries from students, parents/guardians, professional partners, and other key stakeholders
• Maintain security by following procedures and controlling access to the campus via the reception desk (monitor logbook, issue visitor passes)
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive, sort and coordinate daily mail and deliveries
• Perform other clerical receptionist duties such as general filing, photocopying, collating, faxing etc.
• Ensure reception area is tidy
• Be a friendly and knowledgeable presence on campus, getting to know students and others through positive daily interactions
• Follow school safety and emergency procedures
• Coordinate with School Safety Officers for security of front desk/building entry
• Serve as point person for emergency information coming from the schools
• Support school floor offices based on front office protocols
• Observe and report any potential safety related issues
• Other duties as assigned by direct superviso

Specialized Responsibilities include:

• Update Events calendar (Facilitron) ; respond to inquiries regarding campus events and room reservations
• Perform data entry for Annual Fund and Capital Campaigns using donor management system(s)
• Maintain/update electronic message board(s)
• Provide administrative support on an as needed basis to the various CMO departments (i.e. Enrollment, External Relations, Development, and DV Institute