Receptionist at Delen Private Bank Luxembourg SA

Melbounre, Victoria, Luxembourg -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

150000.0

Posted On

08 Oct, 26

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Consumer Services

Description

Receptionist (M/F/X) Luxembourg - Part-time

As part of its development, Delen Private Bank Luxembourg is looking for a receptionist to strengthen its Reception team and support the Bank's growth.

As a receptionist, you contribute to providing a professional and personalized welcome to clients while participating in the smooth daily operation of the Bank and the quality of the customer experience.

Your mission

To ensure a professional, warm and discreet welcome for the Bank's clients, prospects and visitors, as well as the efficient management of calls, mail, appointments and reception areas.

Contribute to the smooth daily operation of the premises by coordinating trade shows, orders, stocks, reservations and certain logistical activities, in compliance with internal procedures, confidentiality rules and security requirements.

Main tasks and responsibilities

1. Customer reception and experience

To guarantee a warm, professional and personalized welcome for customers.
Coordinate appointment scheduling and contribute to their preparation in collaboration with the relevant teams.
Ensure that the necessary documents are available before each client appointment.
Organize and prepare customer trade shows to provide a high-quality customer experience.
To ensure the registration and assistance of visitors within the Bank.
Keep the shared calendar up to date regarding appointments, client meetings, and internal events.

2. Administrative Management

Ensure the printing and sending of daily extracts and handle special requests related to these mailings.
Manage the postage of outgoing mail and organize its deposit with the postal services.
Receive and distribute incoming mail.
Coordinate national and international shipments via express courier through DHL and UPS.
Ensure rigorous tracking of shipments and compliance with deadlines and internal procedures.

3. Document management, logistics and operational support

Classify and archive administrative documents.
Manage inventory and supply orders.
Coordinate suppliers and technical interventions.
Prepare and print the standard documents.
Follow up on requests to open and close the premises.

4. Operational, administrative and organizational support

Transmit monthly files relating to insurance contracts to partner insurance companies, in compliance with confidentiality rules.
Coordinate professional bookings: taxis, hotels, plane and train tickets, restaurants and lunches.
Ensure the management and monitoring of access badges, in accordance with applicable security rules.
Participate in the organization of lunches within the Bank, in coordination with the people concerned.
Ensure that lunch orders are placed with caterers and that they are set up and served, in accordance with the Bank's reception standards.
Contribute to conviviality and internal cohesion by participating in the organization of festivities, team activities, lunches and other internal events.

What we offer

An essential part-time role within a recognized and rapidly growing independent bank.
The opportunity to contribute directly to the quality of the welcome and experience offered to our customers.
A varied role, combining reception, organization, coordination and administrative support.
A stimulating and demanding work environment, but above all, a human one.
A culture based on human values, discretion, collaboration and the development of lasting relationships.
The opportunity to play a key role in the first impression given to customers, prospects and visitors.
A professional environment where rigor, a sense of service and attention to detail are fully valued.
A role that allows one to make a concrete contribution to the image, organization and smooth daily operation of the Bank.

Responsibilities