Job Title: Receptionist / Dental Nurse
Location: Loughton Dental Centre, Loughton, IG10 4HT
Pay: £12.20-£15 per hour (dependent on experience)

ABOUT US:

Loughton Dental Centre is a welcoming and friendly practice that prides itself on delivering high-quality dental care in a comfortable and caring environment. We are currently looking for a new team member to join us in a dual role as a Receptionist and Dental Nurse. If you’re a proactive, friendly, and team-oriented individual, we would love to hear from you!

POSITION OVERVIEW:

This exciting role involves a balance between reception duties and dental nursing responsibilities. You will spend two days a week working as a dental nurse and two days a week managing the reception area. The successful candidate will be organised, able to communicate effectively with both patients and staff, and committed to providing excellent care.

KEY SKILLS AND QUALITIES:

• Excellent communication skills, both on the phone and in person, with a professional and friendly attitude.
• Strong organizational and administrative skills, with the ability to multitask and work efficiently in a fast-paced environment.
• Ability to work well as part of a team and take initiative when necessary.
• Attention to detail and the ability to maintain accurate and up-to-date records.
• Previous experience in a dental setting is desirable, but not essential.
• A caring and empathetic approach to patients, ensuring they feel comfortable and supported during their visit.

WHY JOIN US:

• Be part of a close-knit, friendly team where your contributions are valued.
• A dynamic, varied role with a balance between reception and clinical work.
• Competitive pay, depending on experience.
• Opportunity to further develop your skills and experience in both reception and dental nursing.
  If you are looking for an exciting opportunity to grow and be part of a fantastic team, we would love to hear from you! Apply today to join Loughton Dental Centre and make a positive impact in our patient’s dental journey.
  Job Type: Part-time
  Pay: £12.20-£15.00 per hour
  Expected hours: 34 per week

Benefits:

• Referral programme
• Store discount

Schedule:

• No weekends

Work Location: In person
Application deadline: 11/04/2025
Expected start date: 28/04/202

RECEPTION DUTIES:

• Greet patients and visitors in a warm, friendly, and professional manner.
• Manage patient appointments and scheduling efficiently, ensuring smooth clinic operations.
• Handle patient inquiries in person, over the phone, and via email, providing accurate and timely information.
• Maintain patient records securely and accurately, ensuring compliance with data protection standards.
• Process payments and insurance claims in a timely manner.
• Assist with general administrative tasks, including managing the clinic’s daily operations and maintaining office supplies.

DENTAL NURSING DUTIES:

• Ensure clinical areas, equipment, and instruments are cleaned, sterilised, and organised according to the practice’s health and safety and infection control procedures.
• Use all equipment and machinery in accordance with the manufacturer’s guidelines and ensure it is regularly maintained.
• Provide chairside assistance during dental procedures, ensuring the correct equipment is available.
• Ensure the care and welfare of patients, offering reassurance and support throughout their visit.
• Accurately complete patient clinical records as directed by the dentist or clinical team.
• Handle substances in line with health and safety policies (including PPE, COSHH, mercury handling, infection control, waste disposal).
• Develop and file radiographs and change radiographic solutions as required.
• Complete laboratory request forms and keep records of work sent, received, and fitted.