About this job

As the first point of contact for our patients, you will shape the face and voice of our practice. We place great value on structured, digital processes, mutual respect, and predictable working hours.

Your tasks with us:

• Warm welcome: Care and greeting of our patients on site
• Telephone & Appointments: Empathetic telephone conversations as well as proactive, digital appointment scheduling and planning.
• Organization: Handling of daily practice reception (mail, administrative tasks, treatment room allocation)
• Digital practice management: Recording of master data, management of digital patient records and document management

You bring the following with you:

• Digital affinity: Very good and confident handling of PCs, common software, and a willingness to quickly familiarize oneself with practice management programs.
• Strong communication skills: Exceptional friendliness, empathy, and good expressiveness on the phone and in person.
• Organizational talent: A structured, reliable and calm way of working.
• Background: Training as a dental assistant, medical assistant (MFA), or healthcare administrator.

We offer you:

• Predictable working hours: Reliable work schedule without spontaneous overtime.
• Modern workplace: Fully digitized practice with clear processes and modern IT equipment
• Thorough training: We will train you step by step in our processes and systems.
• A great team: A helpful, friendly team with open communication.
• Provided in cooperation with the Federal Employment Agency.