Receptionist at DiCello Levitt LLP

Mentor, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Desk Administration, Call Center Support, Data Entry, Microsoft Office, Customer Service, Multi-line Phone Systems, Scheduling, Recordkeeping, Problem-solving, Organization, Multi-tasking, English Proficiency

Industry

Law Practice

Description

NOTE TO EMPLOYMENT AGENCIES: Please do not submit resumes through this link or via direct messaging. Thank you. Receptionist DiCello Levitt LLP Mentor, Ohio * Are you looking for a career where your work makes a meaningful difference in people’s lives and your community? * Do you bring experience in front desk administration, reception, or call center support and enjoy being the first point of contact in a professional environment? * If you thrive in a fast-paced, mission-driven setting, we invite you to explore DiCello Levitt LLP’s full-time Receptionist opportunity at our Mentor, OH office location. * This role plays a vital part in supporting justice in all its dimensions. * We are seeking candidates with experience handling high-volume client or customer calls using phone platforms such as RingCentral or Vonage, performing data entry in client or content management systems like Salesforce, Litify, or Needles, and strong familiarity with Microsoft Office, including Outlook, Teams, Word, and Excel. Read more below about this exciting opportunity and apply today! Firm Description DiCello Levitt is a leading national plaintiffs’ law firm representing clients in class action, business-to-business, public client, whistleblower, personal injury, civil rights, and mass tort litigation. The firm has delivered $20B+ in awards and settlements to our clients and has been recognized for our excellence in litigation by Chambers USA, Law360, Benchmark Litigation, Lawdragon, and The National Law Journal. Role and Responsibilities Responsibilities will include: * Primary responsibility for this position is answering, screening, and directing high-volume inbound phone calls and routing them to the appropriate attorney or paralegals; taking messages, updating the office calendar, and scheduling meetings as needed.   * Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location in the office.  * Receives, processes and distributes high volume of mail, documents, packages daily * Performs administrative and clerical support tasks, like supplies ordering, scanning, photocopying, filing, typing, and recordkeeping.  * Keep updated records of office-related expenses. * Maintains conference rooms, break areas, kitchens, and reception area.  * Additional duties as assigned. Desired Skills and Qualifications The successful candidate should have the following qualifications: * Proficient in English (oral and written)  * Effective communication and people skills  * Basic understanding of administrative and clerical procedures and systems  * Strong ability with attention to detail  * Good organizational and multi-tasking abilities  * Problem-solving skills  * Customer service orientation  Education and Experience * Experience with high volume of inbound calls in a law-firm or a professional setting * Experience with receiving, processing and distributing a high volume of mail, documents and packages * Minimum of two (2) years of experience in a Receptionist, Front Office Representative, or similar position required. * Familiarity with multi-line phone systems and other office machines (e.g., fax, printer, etc.). * Experience with Microsoft Office applications, specifically Outlook, Word, Excel, and PowerPoint. * Familiarity with Salesforce is beneficial, but not required * Prior law office experience a plus but not required. * High School diploma or equivalent required; additional qualifications beneficial. What DiCello Levitt Offers * Salary Range: TBD * Salary is dependent on experience and location. Benefits: * Comprehensive benefits package, effective the first day of the month following your start date: medical, dental, vision * Health Savings Account (HSA) * Life Insurance * Additional Insurance Plans: Life and AD&D and Short-Term Disability plans * 401(k) retirement savings plan with 3% employer contribution Time Off: * Personal Time Off (PTO) * Sick Leave Time (SLT) * 10 Paid Holidays Annually DiCello Levitt LLP is committed to ensuring equal employment opportunity and non-discrimination.  The Firm prohibits unlawful discrimination in any term or condition of employment against any employee or applicant for employment because of the individual's race, color, creed, religion, sex, age, marital status, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, genetic information, disability, membership or service in the armed forces, or any other characteristic protected by law. DiCello Levitt LLP does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DiCello Levitt LLP without a prior written search agreement will be considered unsolicited and the property of DiCello Levitt LLP. Please, no phone calls or emails. DiCello Levitt LLP provides reasonable accommodation for qualified individuals with disabilities during the interviewing process and on the job. Please include any reasonable accommodation needs in your application. For more information, visit our website: www.dicellolevitt.com.

Responsibilities

The primary responsibility is managing high-volume inbound calls and routing them to the appropriate legal staff. Additionally, the role involves greeting visitors, processing mail, and providing general administrative support to maintain office operations.