Receptionist at Dorbe Leit Consulting

Nairobi, Nairobi County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

30000.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Generation, Sales, Customer Engagement, Product Demonstration, Negotiation, Front Desk Management, Communication, Call Handling, Administrative Support, Brand Ambassador, Information Management, CRM Management, Organizational Skills, Time Management, Customer Service, Professionalism

Industry

Human Resources Services

Description

Company Description Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. . Job Description The duties and responsibilities associated with this Receptionist position are as follows: Generating and Nurturing Leads: Proactively identify and pursue new sales opportunities through various channels, including referrals, community engagement, and local events. Distribute marketing materials and engage in local promotional activities to attract potential customers. Capture and qualify lead information accurately in the CRM system for follow-up. Follow up diligently on all assigned leads (walk-ins, web inquiries, phone calls) to move them through the sales pipeline. Achieving Sales Targets (Units Sold & Revenue Generated): Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services. Conduct effective product demonstrations and articulate value propositions to prospective customers. Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets. Maintain an in-depth knowledge of the product, pricing, and promotional offers. Front Desk Management & Visitor Experience: Be the primary point of contact for all incoming visitors, greeting them professionally and courteously. Maintain a tidy, organized, and welcoming reception area at all times. Handle general inquiries from visitors and direct them to the appropriate department or individual with efficiency and accuracy. Communication & Call Handling: Answer, screen, and forward all incoming phone calls in a timely and professional manner. Take accurate messages and ensure they are promptly delivered to the intended recipient. Manage incoming and outgoing correspondence, including sorting and distributing mail and deliveries. Administrative Support: Assist with various administrative tasks Maintain office supplies inventory and place orders when necessary. Assist with scheduling appointments and maintaining calendars for key personnel as required. Acting as a Brand Ambassador: Consistently represent the company with a positive, professional, and helpful demeanor in all interactions. Embody the company's values and maintain a high standard of personal presentation and office tidiness. Provide accurate and up-to-date information about the company, its products, and services. Information Management: Maintain confidentiality of sensitive information and documents. Keep abreast of company policies, procedures, and relevant updates to provide accurate information to inquiries. The duties outlined in 2.3 may be updated from time to time by the Employer based on operational needs. The Employee agrees to diligently and faithfully perform all duties assigned to them and to comply with all lawful instructions given by the Employer. Qualifications 5 years expereince as an Adminstration and Receptionist professional in a busy and technologically enabled environment. Additional Information Starting salary is Kshs 30,000 per month.

Responsibilities

The Receptionist will be responsible for generating and nurturing leads, achieving sales targets, and managing front desk operations. They will also handle communication and administrative support tasks while acting as a brand ambassador for the company.