Receptionist - Emergency Department at 5000 Wellstar Medical Group, LLC

Austell, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

0.0

Posted On

07 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Problem Solving, Microsoft Office, Administrative Support, Phone Etiquette, Attention To Detail

Industry

Hospitals and Health Care

Description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) The Emergency Department at Wellstar Cobb Hospital has an exciting opportunity for a Receptionist. This position is Full-Time/Day shift (7 am - 7 pm) and must be able to work alternating weekends. We are looking for a personable, jack of all trades! Job Summary: As the first face and voice that team members and visitors encounter, the receptionist position is an integral part of The WellStar team. The receptionist is primarily responsible for the personal interaction with visitors. This role is also responsible for performing a wide variety of administrative functions that require independent judgment, ingenuity, and initiative in the utilization of computers and other equipment. Receptionist Duties include but not limited to: 1. Answer all incoming calls and handle caller's inquiries whenever possible, directing customers to the correct department/individual, as needed 2. Greet, assist and/or direct team members, visitors, and vendors 3. Receive, direct and relay telephone messages 4. Direct all visitors to the appropriate staff member 5. Maintain tracking of classroom information and assist with inquiries regarding rooms and equipment. Core Responsibilities and Essential Functions: Maintains department waiting area * Greets team members, visitors and guests as they enter department with appropriate introduction and inquiry as to visit * Answers phone, routes calls appropriately and maintains appropriate tracking of messaging for department members * Maintains files * Maintains computer tracking system of room reservations * Posts advisory announcements in facility as appropriate including room updates, monitors, etc. * Provides privacy for team members, visitors and guests * Provides general information about facility * Provides directions to customers * Completes paperwork as requested * Observes activities in work area to determine if patients and other customers need assistance and/or information * Maintain cleanliness of area (i.e. straightening waiting area, picking up debris, cleaning coffee area, ensures coffee, water, and snacks are refilled, etc.) * Represents the Mission, Vision and Values of WellStar Health System * Completes all other clerical duties as assigned Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: High school diploma High school graduate or GED equivalent from an accredited institution. Required Minimum Experience: Minimum 1 year customer service experience - preferably in front desk/receptionist role Experience working in a healthcare environment is preferred. Required Minimum Skills: The individual must be able to communicate and understand verbal and written English language. Must have excellent communication and customer service skills. Experience working Must be organized and attentive to detail. Ability to function under stressful conditions. Ability to observe listen attentively and use problem-solving skills. Ability to use desktop or laptop computer, multiple software programs, proficient use of internet and computer applications with working knowledge of Microsoft Office (Excel, Word, PowerPoint). Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care. Mission, Vision & Values At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery. OUR MISSION: To enhance the health and well-being of every person we serve. OUR VISION: Deliver world-class healthcare to every person, every time. OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.

Responsibilities

The receptionist serves as the first point of contact for visitors and team members, managing greetings and incoming calls. They are also responsible for various administrative tasks, including maintaining files, managing room reservations, and ensuring the cleanliness of the waiting area.