Job Description

Roles & Responsibilities

At Rixos Bab Al Bahr, we believe that a stay is not just a temporary pause but an opportunity to fall in love with a blend of refined luxury and playful indulgence. Our commitment to excellence goes beyond the ordinary, and we invite you to be a part of a team that transforms each guest's experience into a captivating journey where every moment is infused with the art of impeccable service, creating memories that last a lifetime. If you are ready to embark on a journey of luxury and distinction, we invite you to apply now!

As our next Front Office Receptionist you will:

• Provide unparalleled service, exceeding expectations and crafting cherished memories during each guest's stay.
• Execute seamless check-in and check-out experiences, meticulously attending to guest preferences and requests.
• Collaborate with other departments to ensure seamless communication and coordination.
• Handle phone calls and emails in a courteous and efficient manner.
• Process payments and maintain accurate records of financial transactions.
• Assist in ensuring the lobby area is tidy and well-presented at all times.
• Uphold the highest standards of confidentiality and security in handling guest information.
• Uphold the highest standards of professional conduct, creating an atmosphere that embodies the allure of our distinguished brand.

Desired Candidate Profile

• Previous experience in a similar role within the hospitality industry is preferred.
• Excellent interpersonal and communication skills, with a friendly and approachable attitude.
• Strong organizational skills, with great attention to detail.
• Proficiency in Opera is highly desirable.
• A passion for delivering exceptional customer service.
• Fluent in English; additional Russian Language is a must.
• Availability to work flexible hours, including weekends and holidays.
• Right to work in the UAE.
•