Receptionist/Executive Assistant at ITV America

Stamford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

24.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Management, Guest Relations, Communication Management, Operational Support, Calendar Management, Expense Reporting, File Management, Inventory Management, Multitasking, Follow-Through, Problem-Solving, Customer Service, Professionalism, Punctuality, Reliability, MAC Proficiency

Industry

Description

OVERVIEW: ITV America is the largest independent non-scripted producer in the US, through its successful production labels producing thousands of hours of successful programming across multiple broadcast and cable networks as well as digital and premium streamers. It includes ITV Entertainment, High Noon Entertainment, Thinkfactory Media, Leftfield Pictures, Sirens Media, and Good Caper. ITV America is behind some of the biggest brands in American non-scripted programming. This includes series such as ‘Queer Eye’, ‘Hell’s Kitchen,’ ‘Love Island’, ‘Fixer Upper’, ‘Pawn Stars’, ‘The First 48’, ‘Alone’, and ‘Real Housewives of New Jersey’. We are seeking a proactive, detail-oriented Receptionist/Executive Assistant to join our team. This entry-level role is the heartbeat of our office, serving as the first point of contact for employees and guests while providing essential administrative support to our leadership team. The ideal candidate is a natural problem-solver who enjoys a fast-paced environment and takes pride in maintaining a seamless office experience. The role is based in Stamford, CT and reports to the VP of Operations. KEY RESPONSIBILITIES: Front Office & Hospitality Guest Relations: Act as the primary point of contact for all employees and visitors, providing a warm, professional greeting and departure experience. Communication Management: Professionally manage incoming calls, relaying detailed messages promptly and accurately. Operational Support: Assist the Operations team with daily departmental tasks and resolve internal requests through our ticketing system with a high level of customer service. Office Guidance: Act as a resource for employees regarding office protocols, including the use of shared spaces and the conference room booking system. Office Operations & Logistics Workspace Readiness: Coordinate with IT and Post-Production teams to prepare workstations for new hires; this includes moving office furniture and ensuring building access is ready prior to start dates. Beverage & Kitchen Management: Monitor and maintain office cold brew kegs daily. This includes performing level checks and physically changing kegs as needed to ensure consistent service. Facilities Maintenance: Maintain the cleanliness and organization of the kitchen and supply rooms. This includes managing coffee machines, tidying conference rooms after use, and ensuring common areas remain professional. Inventory Management: Utilize our inventory system to track and order office and kitchen supplies, ensuring the office is consistently stocked and organized. Administrative & Executive Support Executive Calendar Management: Maintain calendars for multiple executives, scheduling appointments across various time zones and locations with a proactive approach to shifting priorities. Expense & File Management: Maintain meticulous records of all departmental charges. This includes collecting receipts, following specific naming conventions for digital files, and ensuring all documentation is promptly organized within Google Drive. Departmental Assistance: Provide administrative support to four department heads, including scheduling and the reconciliation of monthly expense reports. QUALIFICATIONS: ● Polished front office appearance and manner ● MAC proficiency; solid skills in Google Mail, Google Docs, Google Calendar, and Excel ● Strong written and verbal communication skills; ability to establish rapport quickly ● Ability to multitask; excellent follow-through ● Ability to lift and carry up to 50 pounds ● Professionalism, punctuality, and reliability; enthusiasm to learn a variety of new things ● Ability to maintain a calm demeanor in the midst of multiple shifting priorities ● Minimum of 1 year receptionist and/or office experience (preferably within the entertainment industry) ● Associate or bachelor’s degree preferred COMPENSATION & BENEFITS: The pay range for this role is $21.00 - $24.00 per hour. The base pay offered may vary depending on multiple individualized factors, which may include office location, education, skills, and experience. This position is also eligible for our All Staff Bonus Plan, subject to the rules of the plan. ITV offers full benefits, including but not limited to: medical, dental, and vision benefits, 401(k), life insurance, disability coverage, pet insurance, the Employee Assistance Program (EAP), and paid time off. ABOUT ITV: Part of ITV Studios, the global production group, ITV America is behind some of the biggest brands on American television in non-scripted programming. It is the largest independent non-scripted producer in the US, through its successful production labels producing thousands of hours of successful programming across multiple broadcast and cable networks as well as digital and premium streamers. We are diversified by genre, geography and customer in the key creative markets and are known for bringing shows to life in the U.S., including “Love Island USA”, “Queer Eye”, “Hell’s Kitchen”, “Worst Roommate Ever”, “Pawn Stars”, “The Chase”, “The Real Housewives of NJ”, and many more. Visit us at: https://www.itv-america.com/ ITV is for everyone. ITV is an Equal Opportunity Employer and is committed to maintaining a creative and collaborative environment with a diverse workforce. We especially encourage members of traditionally underrepresented communities to apply. Please reach out to discuss any support/personalization you may need during our application and selection process as per our commitment to providing reasonable adjustments or accommodations.

Responsibilities

This role serves as the primary point of contact for employees and guests, managing front office hospitality and communication flow. Key duties also involve providing essential administrative and operational support to the leadership team and managing office logistics like supplies and facilities.