JOB OVERVIEW

We are seeking a highly organised and detail-oriented Receptionist - Facilities Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our facilities by managing reception, administrative tasks, coordinating maintenance, and providing exceptional support to staff and visitors.

QUALIFICATIONS

• Proven experience as a receptionist with customer services experience.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent data entry skills with attention to detail.
• Effective communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• A proactive approach to problem-solving and a willingness to learn new skills.
  If you are passionate about facilities management and possess the necessary skills to thrive in this role, we encourage you to apply.
  Job Type: Full-time

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• reception: 1 year (required)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person
Application deadline: 14/02/2025
Reference ID: 204438
Expected start date: 31/03/202

• Manning the reception desk and carrying out reception duties.
• Meet and greet internal and external customers to site. Issuing visitors passes and lanyards.
• To issue and manage keys via the procedure on site. Ensure that keys are controlled correctly and carry out checks on site keys for the Facilities manager.
• Assist the site team with ad hoc requests and reactive works.
• Ensure the provision of a safe & healthy working environment, and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
• Provide high level of customer service at reception ensuring guests and staff are welcomed onto site with a warm welcome.
• Manage site facilities inbox, ensuring an eloquent and timely response.
• Carry out daily walk rounds ensuring the site is tidy and well maintain, be pro-active in reporting any issues or topping up supply levels.
• Arrange the relevant deliveries in a timely manner.
• Managing meeting rooms setups are arranged ahead of time. Support in making bookings where needed.
• Booking in visitors and guests onto site. Ensure visitors passes are accounted for and control the removal and addition of staff passes etc on the access control system.
• Manage the car parking portal for staff/visitors and contractors.
• Help with events that take place and ensure subcontractors are working in accordance with their RAMs.
• Issuing out ATW and conducting DRA and BRR, ensure logbooks are up to date and that the other receptionist is carrying these works to CBRE policies.
• Ensuring all reactive jobs are logged on Si7 and closed out in a timely manner.
• Book in sub-contractors for both PPM and reactive tasks, receiving and reviewing service report sheets, ensuring all documentation is uploaded to relevant shared drives and Elog Books.
• Update sub-contractor’s files and logbooks to be audit ready. Inclusive of updating clients and CBRE shared drive with compliance certificates.
• Creating and issuing new passes for staff on site.
• Assist with completing reports which are submitted to the client.
• Any other duties requested by the CBRE Manager