Receptionist - Family Physicians of Western Colorado at PRIMARY CARE PARTNERS INC

Grand Junction, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

16.25

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone Skills, Customer Service, Computer Skills, Multi-tasking, Performing Under Pressure, Fast Pace

Industry

Hospitals and Health Care

Description

Job Details Job Location: FPWC - GRAND JUNCTION, CO Salary Range: $16.25 - $16.25 Hourly Job Shift: Day Description ✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨ At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer: 💯 100% Employer-Paid Health Insurance Premiums – Your health matters to us. 🏖️ Paid Vacation and Sick Time – Because rest and recovery are essential. ⚖️ A Strong Commitment to Work-Life Balance – We strive to create a positive, supportive environment where every individual can thrive both professionally and personally. Receptionist- Family Physicians of Western Colorado Job Summary: To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff Duties/Responsibilities: Scheduler Answer phones (primary) and handle calls appropriately Schedule and cancel appointments appropriately Support Dismiss/Admit positions as needed Add new patient accounts Work Team and individual Task boxes and Portal messages Dismiss Collect co-pays, payments or past due amounts Confirm copays and amounts due on Phreesia Schedule follow-up appointments Print or send to the portal the patients Clinical Summary Responsible for assigned change drawer Scheduler duties (secondary) Admit Print encounter sheet and send to the correct wing Add exam forms as appropriate Gather and enter in PM correct ID and insurance information Check eligibility on all insurance Transfer to Phreesia any balances from the PM and add/ or subtract copays Educate patients and assist when necessary with the use of Phreesia Facilitate getting ill patients to the back Enter no shows, cancellations, and reschedules Experience: Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace Education Requirements: High School Diploma Working Conditions: This position works primarily seated at a desk in a well-lighted, ventilated area. Significant phone work, some walking around office with some light lifting Qualifications

Responsibilities

The receptionist is responsible for answering incoming calls, scheduling appointments, and providing excellent customer service to patients. They also handle patient check-ins and check-outs, collect payments, and assist with follow-up appointments.