Receptionist

at  Fika Consultancy

Fika Consultancy, a leading name in providing business solutions, is looking for a professional and welcoming Receptionist to join our team in Dubai. This role is crucial in ensuring a seamless and positive experience for clients, visitors, and staff while maintaining the efficiency of front-office operations.

QUALIFICATIONS:

Education: High school diploma or equivalent; additional certifications in office management or administration are a plus.
Experience: Minimum of 1-2 years in a receptionist or front-desk role, preferably in a professional setting.

SKILLS:

Excellent verbal and written communication skills in English.
Proficiency in MS Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
A positive attitude and a customer-focused approach.
Personal Attributes: Well-groomed, punctual, and courteous.

Front Desk Management: Greet and assist visitors with a warm and friendly demeanor, ensuring their queries are directed appropriately.
Call Handling: Answer, screen, and forward incoming phone calls professionally and efficiently.
Administrative Support: Assist in scheduling meetings, maintaining records, and preparing correspondence.
Visitor Coordination: Maintain a visitor log and issue visitor passes as required.
Office Supplies Management: Monitor and manage inventory of office supplies and place orders as necessary.
Mail Handling: Sort and distribute incoming mail and coordinate courier services for outgoing deliveries.
Support to Departments: Provide general administrative support to various departments as needed.