THE ROLE INVOLVES:

• Providing an outstanding guest experience by exceeding guest expectations.
• Carrying out all tasks in accordance with procedures as outlined in the Front Office Standards Manual.
• Ensuring all tasks and checklists are actioned and completed during shift.
• Having comprehensive knowledge and actively promoting the surrounding area of Dublin.
• Maximising all available sales opportunities by actively upselling the hotel facilities and rates.
• Ensuring that all aspects of security and cash handling are followed at all times in accordance with the Hotel Policy.
• Having the highest standards of presentation and cleanliness at the Front Desk.