ABOUT US

Embark Physio is a newly established physiotherapy clinic dedicated to helping our community move better, recover stronger, and live without limits. We pride ourselves on creating a welcoming, professional, and client-focused environment from the moment someone walks through our doors.

THE ROLE

We’re looking for a friendly, organized, and proactive Receptionist to be the first point of contact for our patients. You’ll play an important role in creating a positive first impression, keeping the clinic running smoothly, and supporting our physiotherapists in delivering exceptional care.
While prior experience in a reception, admin, or healthcare setting is preferred, we’re happy to train the right candidate who is eager to learn and grow with us.

KEY RESPONSIBILITIES

• Greet patients with warmth and professionalism
• Manage incoming calls, emails, and appointment bookings
• Process payments and handle basic billing inquiries
• Maintain patient records and ensure confidentiality
• Keep the reception area tidy and welcoming
• Assist with scheduling and coordination for physiotherapists
• Support the clinic team with basic administrative tasks