Receptionist for Senior Living at West Bloomfield, MI

West Bloomfield Township, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Compassion, Problem-Solving, Critical Thinking, Word Processing, Excel, Telephone Skills, Organizational Skills, Communication, Confidentiality, Hospitality, Teamwork, Time Management, Attention To Detail, Multi-Tasking, Relationship Building

Industry

Description

Responsibilities/Qualifications Cranberry Park Senior Living Facility in West Bloomfield is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, “What can I do to make your day better?” They are responsible for top-of-the-line customer service and hospitality. Assisting the residents, maintaining their safety and well-being. This position is part-time and will work every other weekend. Responsibilities Shows compassion and tenderness towards the residents and family members. Assist with appointments and extracurricular activities. Address and resolve residents’ complaints and concerns. Protects resident’s confidentiality following HIPAA guidelines. Maintains a clean work environment. Creates and maintains a positive and friendly environment. Encourages residents to participate in activities and outings. Marketing, building relationships with the community. Assisting with care as needed. Assisting and working closely with vendors. Oversite of other departments to ensure expectations are met. Answer multi-line telephone, screen, and direct calls take and relay messages, and provide information to callers. Give tours to potential clients and families. Direct individuals to the correct destination, and deal with queries from the public and clients. Ensures knowledge of staff movements in and out of the organization. Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings. Benefits ROOM FOR GROWTH. PAID TIME OFF. Paid orientation and training. Requirements High school diploma or GED. Able to pass a criminal background check. Must be 18 years old. Problem-solving skills and critical thinking. Strong knowledge of word, excel, calculator, copier, fax, and postage machine. Knowledge of customer service principles and practices. A positive attitude and the ability to arrive on time for every shift.

Responsibilities

The Receptionist is responsible for providing top-notch customer service and hospitality to residents, assisting with their needs, and maintaining a positive environment. They also handle administrative tasks such as answering calls, giving tours, and managing mail.