ABOUT US:

We are a busy and growing medical clinic dedicated to providing exceptional patient care. We are currently seeking a highly organized, professional, and friendly Medical Receptionist to join our team. If you thrive in a fast-paced environment, have strong technical skills, and enjoy interacting with patients, we would love to hear from you.

QUALIFICATIONS:

• Minimum 1–2 years of experience as a medical receptionist or in a similar healthcare administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required
• Experience working with Electronic Medical Records (EMR) systems is mandatory
• Demonstrated selling skills with the ability to promote services in a respectful, patient-centered manner
• Exceptional multitasking, organizational, and time-management skills
• Strong interpersonal and communication skills, both verbal and written
• Positive, upbeat demeanor with a commitment to providing outstanding customer service
• Ability to handle sensitive and confidential information with discretion
• Professional appearance and attitude

• Greet and check in patients in a courteous and welcoming manner
• Answer incoming phone calls efficiently and professionally
• Call patients requesting our services
• Schedule and confirm patient appointments using our Electronic Medical Records (EMR) system
• Maintain accurate and up-to-date patient records
• Process insurance information and assist with billing inquiries as needed
• Promote clinic services where appropriate through soft selling techniques (e.g., informing patients about additional services, new programs, or wellness initiatives)
• Manage a variety of administrative tasks, including filing, scanning, and data entry
• Maintain a clean, organized, and professional front desk area
• Handle multiple tasks while maintaining attention to detail and providing excellent service
• Communicate effectively with medical staff and patients to ensure smooth clinic operations