Receptionist at Fractyl Health, Inc

Burlington, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

35.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Critical Thinking, Attention To Detail, Communication Skills, Computer Skills, Customer Service, Professionalism, Flexibility, Reliability, Problem Solving, Time Management, Proactivity

Industry

Biotechnology Research

Description

Position Summary The Receptionist provides operational and administrative support across a wide range of departments within the company. This role serves as the first point of contact for visitors, callers, and internal team members, delivering a polished and professional experience that reflects Fractyl’s standards. Responsibilities include managing the reception area; coordinating refreshments for meetings and company events; monitoring and maintaining office supply inventory and associated budgets; supporting shipping and mail distribution; and assisting with various cross-functional administrative projects as assigned. The ideal candidate brings exceptional organizational and critical-thinking skills, strong attention to detail, the ability to manage tasks and projects end-to-end, excellent communication abilities, strong computer skills, creativity, customer service orientation, and professionalism. Success in this role requires flexibility, reliability, and the ability to thrive in a fast-paced environment while collaborating with multiple teams. This role is onsite 5 days a week. Primary Responsibilities Serve as Fractyl’s first point of contact by welcoming guests, managing visitor check-ins and logs, and professionally handling solicitors. Manage the company’s main phone line, routing calls and messages to the appropriate teams. Provide day-of support for onsite events and activities, ensuring smooth logistics and a positive experience. Coordinate internal meetings, including room preparation, catering, and required materials. Maintain clean, organized, and professional shared spaces such as conference rooms, dining areas, and print stations. Oversee office supply inventory and procurement, including kitchen and dining supplies, and track related budgets. Build and maintain relationships with external vendors; manage ordering, service coordination, and invoice processing from submission through completion. Lead office tours to familiarize employees and visitors with the workspace and procedures. Qualifications and Skills Strong computer and software proficiency, with the ability to quickly learn new tools and systems Excellent written and verbal communication skills Effective and resourceful problem-solver with sound judgment Highly organized and detail-oriented, with strong time-management capabilities Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Other Essential Traits and Success Factors Exceptional communication skills with the ability to provide clear, professional, and welcoming interactions across phone, email, and in person. Highly organized and detail-oriented, able to manage multiple tasks, interruptions, and priorities while maintaining accuracy and composure Professional, reliable and accountable, consistently representing the company with integrity and a strong sense of ownership. Proactive and service-oriented, anticipating needs, solving problems, and helping create a positive, supportive environment for employees and visitors. Education or Professional Work Experience 1-2 years of related experience Experience in biotech, pharmaceutical and/or medical device industries preferred. Travel This position does not require travel. Compensation This position offers a competitive range of $30.00 – $35.00 hourly, along with a comprehensive benefits package. Actual compensation will be based on relevant experience, education, and market factors. The description and requirements outlined above are general; additional requirements may apply. In accordance with Massachusetts law, General Laws Chapter 149, Section 19B. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities

The Receptionist serves as the first point of contact for visitors and callers, managing the reception area and ensuring a professional experience. Responsibilities also include coordinating meetings, maintaining office supplies, and supporting various administrative projects.