Job Title: Receptionist / Front of House Team Member
Location: Soccer Zone, Halesowen (B63 2RG)
Hours: Monday to Thursday, 4:30pm–9:30pm
Pay: Competitive hourly rate (based on experience)
About Soccer Zone
Soccer Zone is a vibrant indoor sports venue offering football, darts, and social events for all ages. We’re looking for a friendly, organised, and proactive team member to be the welcoming face of our venue during weekday evenings.

Key Responsibilities

• Reception Duties: Greet visitors, check in players, and provide a warm and professional welcome
• Bookings & Enquiries: Manage phone, email, and in-person enquiries. Handle bookings using our scheduling system
• Customer Service: Assist guests with general questions and ensure a smooth experience
• Bar & Kitchen Support: Step in to assist with basic bar or kitchen tasks during busy periods (training provided)
• Venue Presentation: Keep reception and front-of-house areas clean, tidy, and well-stocked
• Team Coordination: Communicate effectively with other staff to ensure smooth operations across departments

Ideal Candidate

• Friendly and confident communicator
• Organised and comfortable using booking systems or basic software
• Able to multitask and stay calm under pressure
• Willing to assist across roles when needed
• Previous experience in hospitality or customer service is a plus

Why Join Us?

• Be part of a lively, community-focused sports venue
• Gain experience across reception, hospitality, and event coordination
• Supportive team and hands-on training provided
• Opportunity to grow into more responsibilities over time

Job Types: Part-time, Permanent
Pay: £16,685.35-£27,945.05 per year
Expected hours: 20 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Life insurance
• On-site parking

Work Location: In perso

• Reception Duties: Greet visitors, check in players, and provide a warm and professional welcome
• Bookings & Enquiries: Manage phone, email, and in-person enquiries. Handle bookings using our scheduling system
• Customer Service: Assist guests with general questions and ensure a smooth experience
• Bar & Kitchen Support: Step in to assist with basic bar or kitchen tasks during busy periods (training provided)
• Venue Presentation: Keep reception and front-of-house areas clean, tidy, and well-stocked
• Team Coordination: Communicate effectively with other staff to ensure smooth operations across department