Receptionist - Full-time at KINDRED REHAB GROUP MANAGEMENT SERVICES LLC

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

20.29

Posted On

16 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Switchboard Operation, Visitor Management, Call Routing, Charge Entry, Emergency Protocol Handling, Patient Coordination, English Fluency, Administrative Support

Industry

Hospitals and Health Care

Description

Kindred Hospital Chicago - North is a 164-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. To the benefit of our patients, families and visitors, we are located alongside the North Branch Chicago River and surround by the greenery of Horner, Welles and Revere Parks. Job Summary Operates telephone switchboard to relay incoming, outgoing and interoffice calls. Greets and receive visitors and directs as appropriate. May be responsible for contacting and meeting with families to sign admission paperwork timely. When requested performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges. Essential Functions Courteously answers, routes and screens outside calls to the proper department or extension number. Transfers calls, takes accurate messages and/or holds calls when necessary. Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance. Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed. Pages code blue, fire alerts, stat calls, emergency calls per protocol. Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area. Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls. Notifies clinical leadership of emergency patients entering the hospital. Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate. Knowledge/Skills/Abilities/Expectations Approximate percent of time required to travel: 0%25 Must read, write and speak fluent English. Must have good and regular attendance. Performs other related duties as assigned. Pay range: $16.00 - $20.29/Hr ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness. Education High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred) Licenses/Certifications None required Experience On the job or equivalent training/experience in a healthcare setting.

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Responsibilities

Operates the hospital telephone switchboard to route calls and greets visitors to provide directions and policy information. Responsible for paging emergency codes and maintaining accurate patient and department directories.