ABOUT US

Opulence Global is a Canadian-based luxury brand house with a global presence, renowned for our designer fashion lines and advanced health and personal care innovations. With nearly two decades of success and an expanding international footprint, our newly renovated headquarters and flagship FERI Showroom reflect our commitment to excellence, exclusivity, and innovation.

QUALIFICATIONS

• Previous experience in a receptionist, front desk, or customer-facing role.
• Sales background or luxury retail experience is an asset.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Professional appearance, demeanor, and customer service orientation.
• Proficient with Microsoft Office Suite; familiarity with CRM systems is a plus.
• Ability to multitask and work independently in a fast-paced environment.

THE ROLE

We are seeking a vibrant, enthusiastic, and customer-focused Receptionist to be the welcoming face of our Headquarters and FERI Showroom. This role requires evening and weekend availability, making it an excellent opportunity for someone who thrives in a fast-paced, luxury environment, is passionate about delivering exceptional customer service, and is looking to grow a long-term career in a dynamic, client-focused setting. A background in sales or client relations is considered a strong asset.

KEY RESPONSIBILITIES

• Greet and welcome guests, and customers with professionalism and warmth.
• Answer and direct incoming calls, emails, and inquiries in a timely and professional manner.
• Provide information about our showroom, products, and events.
• Support sales and showroom activities, assisting clients with inquiries and purchases when needed.
• Maintain a polished and organized reception and showroom environment, including light cleaning and upkeep of common areas.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Provide administrative support to the Head Office team as required.