Front desk responsibilities; dealing and management of patients requests; booking patients in for their appointments; receive, assist and direct patients and other visitors appropriately Processing telephone requests for appointments, home visits and telephone consultations and ensuring callers are directed to the appropriate Healthcare Professional or service. Taking messages from outside agencies passing messages on to the appropriate Healthcare Professional in a timely manner Processing repeat prescriptions in accordance with Practice guidelines Computer data entry / data allocation and collation; processing and recording information in accordance with Practice procedures Registration of new patients; checking patient identification; Practice information to the patient Scanning and Read Coding of incoming mail on to patient electronic note

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