About this job

Urological practice – full-time or part-time

We are a modern urological practice and are looking for a dedicated and friendly person to join our team as a reception manager as soon as possible.

Your tasks:

• The first point of contact for our patients is at reception.
• Appointment scheduling and coordination (practice software)
• Telephone support: Appointment scheduling, information, forwarding of inquiries
• Patient registration and administration (creation/maintenance of patient data)
• Organization of the waiting area and ensuring smooth practice procedures
• Support with administrative tasks (mail, billing, correspondence)
• Coordination with the medical team

Your profile

• Completed training in the medical or commercial field (e.g., medical assistant, doctor's assistant, office clerk) or comparable qualification
• Experience in reception or appointment scheduling, ideally in a doctor's office
• Friendly, confident demeanor and excellent communication skills
• Organizational skills and resilience even in stressful situations
• Proficient use of MS Office and practice management software
• Discretion and empathy in dealing with patients
• Teamwork skills and reliability

We offer

• A respectful working environment in a friendly team
• Regular working hours
• Attractive compensation
• Further training and professional development opportunities
• Provided in cooperation with the Federal Employment Agency.