Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Receptionist at Grecotel

Rethymno, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Check-in/Check-out, Reservation Management, Communication Skills, Interpersonal Skills, Multitasking, Hotel Software Proficiency, English Fluency, Customer Service, Conflict Resolution

Industry

Hospitality

Description

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Receptionist to join its team. As a Receptionist, you are responsible for welcoming guests in a warm and friendly manner, addressing their concerns and special requests in a professional and personable manner. You communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests with care by following the company’s SOPs. The Receptionist reports directly to the Front Office Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations. Responsibilities Welcome and greet guests in a friendly and professional manner Check-in and check-out guests, ensuring a smooth and efficient process Handle guest requests, inquiries, and complaints with professionalism and tact Manage reservations and ensure accurate and up-to-date information Coordinate with other hotel departments to meet guest needs Maintain a clean and organized front desk area Prior experience as a Receptionist or in a customer service role is preferred Excellent communication and interpersonal skills Professional and friendly demeanor Ability to multitask and handle multiple phone lines Proficient in using computer systems and hotel software Knowledge of local attractions and services Fluency in English, knowledge of additional languages will be considered as an asset Competitive salary and other benefits Advanced Opportunities for professional growth Accommodation (if necessary) and Board Transportation costs Participation in educational programs

Responsibilities

The Receptionist is responsible for welcoming guests, managing check-in and check-out processes, and handling inquiries and complaints professionally. They also coordinate with housekeeping and maintenance departments to ensure high-quality service delivery according to company SOPs.