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Receptionist at Grecotel

Rethymno, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Multitasking, Customer Service, Problem Solving, Computer Proficiency, Knowledge Of Local Attractions, Professional Demeanor, Friendly Attitude

Industry

Hospitality

Description

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Receptionist to join its team for the 2026 season. As a Receptionist, you are responsible for welcoming guests in a warm and friendly manner, addressing their concerns and special requests in a professional and personable manner. You communicate with housekeeping and maintenance staff to ensure that great quality service is provided to guests with care by following the company’s SOPs. The Receptionist reports directly to the Front Office Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations. Responsibilities Welcome and greet guests in a friendly and professional manner Check-in and check-out guests, ensuring a smooth and efficient process Handle guest requests, inquiries, and complaints with professionalism and tact Manage reservations and ensure accurate and up-to-date information Coordinate with other hotel departments to meet guest needs Maintain a clean and organized front desk area Prior experience as a Receptionist or in a customer service role is preferred Excellent communication and interpersonal skills Professional and friendly demeanor Ability to multitask and handle multiple phone lines Proficient in using computer systems and hotel software Knowledge of local attractions and services Fluency in English, knowledge of additional languages will be considered as an asset Competitive salary and other benefits Advanced Opportunities for professional growth Accommodation (if necessary) and Board Transportation costs Participation in educational programs

Responsibilities

The Receptionist is responsible for welcoming guests, managing check-ins and check-outs, and addressing guest inquiries and complaints. They also coordinate with other hotel departments to ensure guest needs are met.