Receptionist - Greencross Five Dock at Greencross Pet Wellness Company

Five Dock, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Answering the phone, Booking appointments, Payment processing, Email correspondence, Administrative tasks, Patient Triage, Providing advice, Handling estimates, Attention to detail, Prioritization, Multi-tasking, Working under pressure, Reliability, Teamwork, Communication

Industry

Retail

Description

Company Description The Greencross Five Dock clinic are looking for a Part-Time Receptionist to help in continuing to provide amazing client service in our busy clinic! One of our larger clinics in the Sydney area, Five Dock has a brand-new fit out and a lovely and loyal clientele! If you are looking to join a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service, this is it! We are a close-knit, supportive team where everyone's wellbeing is a top priority, with a collaborative focus on learning, development and strong team engagement. Why work with Greencross Vets? We offer a great continuing education program year round Yearly symposium with a large selection of courses to choose from We support career growth and development; the sky is the limit!! Opportunities to move up the ladder in your career Large support network of Nurses and Vets to be able to collaborate with and learn from Generous staff discounts on services and products for your pet/s We ensure our team has a good work/life balance About the role Part Time role (open to Full-Time) You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed. Triaging patients (which you will be trained on in induction) Providing general advice on vaccine schedules, food and parasite prevention Providing and doing up estimates for elective patient procedures You will be exposed to a busy practice that will ensure your customer service skills are not wasted and you can practice them every day You will be working with a great team that all get along well and are like family! What attributes are we seeking Someone that has previous experience working in a receptionist/administrative role Prior experience working with animals highly desirable Proficient in using computers A motivated and driven person Caring and compassionate Great customer service skills and be able to build rapport with our clients Organised and has high attention to detail Ability to deal with a varying workload and be able to prioritise work tasks Can multi-task and work well under pressure Accountable and reliable Work well within a team Good communication skills Help with driving our clinic initiatives and goals If this sounds like the role for you, then please don’t hesitate to apply! We look forward to meeting with you!

Responsibilities

The role involves comprehensive reception duties, including welcoming clients and patients, managing phone calls, scheduling appointments using patient management software, processing payments, handling client emails, and organizing admission paperwork. Additionally, the receptionist will be trained to triage patients, provide general advice on preventative care, and prepare estimates for elective procedures.